One of the things most disappointing for Susan was that when she went in to get her sutures out and her hearing tested, the surgeon, Dr. Kassam wasn't there for her to talk to about her hearing. She had to leave Pittsburgh with no hearing in her right ear and no interaction with Kassam since she woke up from the surgery.
Last night, Susan got Lois, Dr. Kassam's assistant, to set up a phone meeting with Kassam for Tuesday. Then she wrote a long email to Lois with a list of questions about her hearing. I told Susan that I had seen Kassam's email address on the UPMC website and that she might as well put him on the email as well. So she did and sent the email.
Ten minutes later Kassam called Susan's cell phone from an airport somewhere to talk to her. He said he was really sorry that he had to leave before her follow-up appointment. He swears that the nerve was working when they closed her up. He says that he went to her hospital bed the next morning and covered her left ear and spoke to her and she responded. Susan remembers this, but she remembers that she couldn't hear him with her right ear.
He said that he would personally do a follow-up audiogram with her at the end of July.
He is optimistic about her hearing.
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